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Customer care representative en Bakersfield, CA a Automotive

Fecha de publicación: 6/12/2025

Resumen de la oferta

  • Tipo de contrato:
    Full-Time
  • Ubicación:
    Bakersfield, CA
  • Tipo de empleo:
  • Experiencia:
    Not Specified
  • Fecha de publicación:
    6/12/2025

Descripción del empleo

We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support, resolving inquiries, and ensuring a positive experience with our brand.

Requisitos del puesto

  • Respond promptly and courteously to customer inquiries via email and chat.
  • Provide accurate information about products, services, and policies.
  • Assist customers with order processing, returns, exchanges, and troubleshooting.
  • Document customer interactions thoroughly in our CRM system.
  • Identify and escalate issues that require further assistance or management intervention.
  • Follow up with customers to ensure their issues are resolved satisfactorily.
  • Maintain a positive attitude and uphold the company's customer service standards.
  • Collaborate with team members and other departments to improve customer experience.
  • Stay informed about product updates and company policies.