Service Advisor in Santa Cruz, CA at Catalpa Street Garage

Date Posted: 8/23/2024

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    2844 Soquel Ave
    Santa Cruz, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/23/2024

Job Description

Our shop is growing, and we are looking to hire a service writer with excellent sales and customer service skills to join our team! We offer competitive pay, training and growth opportunities and a positive work environment. 

Job Requirements

Main Duties & Responsibilities: 

  • Advise customers on repairs and service based on their needs and budget, using company guidelines and best practices 
  • Understand and communicate customer's concerns to technicians 
  • Provide excellent service by answering customer questions 
  • Keep customers informed of their vehicle's status while in the shop over the phone, via email, text and in person 
  • Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts as needed 
  • Fill in on tasks as needed to maintain the flow of the shop 

Qualifications  

  • Possess a valid state driver’s license  
  • High school diploma or equivalent education 
  • Strong sales and customer service skills  
  • Strong written and verbal communication skills  
  • Analytical skills 

When you join the team at your local, independently owned TechNet Professional Service Center, you’ll be working with a shop that takes pride in what they do. A local shop in your community, backed by the support of a Nationwide network. That is just part of what sets a TechNet Automotive Service Center apart from the rest. Come join #TechNetNation!

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