Job Description

SUMMARY

A Diesel Service Manager oversees the daily operations, staff, and financial performance of a diesel repair shop or service department, ensuring efficient, safe, and high-quality repairs on trucks and heavy equipment.

KEY RESPONSIBILITES and DUTIES

-Team Leadership: Hiring, training, mentoring, and scheduling diesel technicians, as well as conducting performance reviews.

-Operations Management: Scheduling repairs, managing workflow, ensuring quality control, and maximizing shop productivity.

-Customer Service: Acting as the main point of contact for clients, resolving complaints, and ensuring high customer satisfaction.

-Financial & Administrative: Monitoring budgets, controlling costs, managing parts inventory, and

meeting profit and loss objectives.

-Safety & Compliance: Enforcing OSHA, EPA, and manufacturer safety standards to ensure a secure, compliant work environment.

-Technical Support: Assisting technicians with advanced diagnostics and complex repairs.

REQUIRED SKILLS and QUALIFICATIONS:

-Experience: Generally 5+ years of experience in heavy-duty diesel repair, with previous leadership

or supervisory experience preferred.

-Technical Knowledge: In-depth understanding of heavy-duty diesel engines, hydraulics, and

diagnostic tools.

-Leadership Skills: Ability to lead, motivate, and manage a team to meet performance goals.

-Communication & Organization: Strong customer service, interpersonal, and scheduling skills.

-Education: Vocational training or a degree in diesel technology preferred.

-Pre-employment: Must successfully complete pre-employment drug screening.

Comprehensive benefit plan:

-Employee referral program

-401k matching

-Medical insurance

-One time per year Optometrist visit

-Paid time off

-Aflac & LegalShield (paid by employee)

WAGE: Depends on experience.