About the Role:
We are currently seeking a professional and reliable Remote Receptionist to be the first point of contact for our company. In this role, you will provide virtual front desk services, including answering calls, responding to inquiries, and delivering exceptional customer service — all from the comfort of your home.
Key Responsibilities:
Answer incoming calls promptly and professionally
Greet callers, take messages, and/or transfer calls as appropriate
Respond to email and chat inquiries in a timely manner
Maintain a high level of customer service at all times
Schedule appointments and manage calendars as needed
Maintain accurate records of communication and messages
Requirements:
Proven experience as a receptionist, customer service representative, or similar role
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Tech-savvy with proficiency in Microsoft Office, email, and virtual communication tools
Quiet home office setup with reliable internet connection
Friendly, professional, and dependable attitude