Requisitos del puesto

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, or in person.
• Provide accurate information about products and services.
• Process orders, forms, and applications.
• Maintain customer records and update databases.
• Assist with administrative tasks such as scheduling, correspondence, and filing.
• Collaborate with team members to resolve customer issues efficiently.
• Gather customer feedback and report to management for continuous improvement.

Qualifications:

• High school diploma or equivalent; additional education is a plus.
• Proven customer service experience.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to work independently and as part of a team.