We are seeking a friendly, customer-focused Customer Assistant to join our team. You’ll be the first point of contact for customers, helping them with questions, purchases, returns, and other service needs. This role is ideal for someone with strong communication skills and a passion for helping people.
• Greet customers in a professional and welcoming manner
• Assist with product inquiries, purchases, and returns
• Handle customer requests in person, over the phone, or via online channels
• Resolve complaints or escalate to supervisors when necessary
• Maintain clean and organized service areas
• Support sales goals by recommending products and services
• Process transactions accurately at the point of sale
Qualifications
✔ High school diploma or equivalent (preferred)
✔ Excellent communication and problem-solving skills
✔ Friendly, reliable, and customer-oriented
✔ Ability to work flexible shifts (including weekends/holidays)
✔ Basic computer and POS system skills