This site uses cookies. To find out more, see our
Cookies Policy
x
This site uses cookies. To find out more, see our Cookies Policy
x
English (US)
English (US)
Español
Français (FR)
Toggle navigation
Search
Home
About Us
Members
US Member Portal
Canadian Member Portal
Jobs
All Jobs
Browse by Category
Browse by Location
Browse by Company
English (US)
English (US)
Español
Français (FR)
CAREERS AT TECHNET REPAIR SHOPS
Keyword:
{{keyword}}
Location:
{{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}
Locations (up to three):
{{$item.description}}
{{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}
Search
View All Jobs at TechNet Repair Shops
TechNet Repair Shops
All Jobs
United States
Cypress
Customer Service
Service Advisor
in
Cypress
at
Galson Auto & Body
Date Posted:
4/20/2024
Apply
Not ready to Apply?
Share With:
Job Snapshot
Employee Type:
Full-Time
Location:
12900 Cypress North Houston Road
Cypress
Job Type:
Customer Service
Experience:
Not Specified
Date Posted:
4/20/2024
Job Description
At least 5 years of experience
Experience with R.O. Writer.
Educate clients about the company's products, services and offers.
Schedule appointments, take orders, monitor service progress, calculate and process payments.
Review customer accounts and report changes to internal staff.
Manage complaints, returns and resolve customer grievances.
Record customer details and transactions.
Serve as a customer relationship manager.
Serve as a link between customers and different departments in the organization.
Able to multitask
Responsible, reliable, and honest.
Job Requirements
Selling additional needed service to customers
Ensure customer satisfaction and a high quality service
Maintain the highest customer service standards
Attend pertinent training on request
Act as the voice-of-the-customer
Write up customer's vehicle problems accurately and clearly on repair order
Greet customers and consult with on vehicle service
Perform a consultative vehicle delivery with customer when service work is
Refer to service history, inspect vehicle, and recommend additional needed service
Providing exceptional personalized service to customers
Recommend the appraisal process as appropriate to the customer
Addressing and resolving customer complaints
Managing own work in process and providing excellent customer service
Foster a culture that focus on the customer
Obtain customer and vehicle data
Maintain high customer satisfaction standards
Addressing and resolving customer complaints
Got the horsepower to join a fast paced environment and hit high standards
Communicate additional repair and service needs to the customer based on vehicle inspection
Work to make customer experience unbeatable with expert knowledge and great service skills
Apply
Not ready to Apply?
CHECK OUT OUR SIMILAR JOBS
Administrative Jobs
Bookkeeper Jobs