Customer Service Representative (Office and Administrative Support) in Work From Home at SERVICE SPECIALTIES, INC.

Date Posted: 10/5/2025

Job Snapshot

Job Description

Job Description:
We are seeking a motivated and friendly Customer Service Representative to join our team. As the first point of contact for our customers, you will play a key role in providing exceptional service and support. This position requires strong communication skills, a customer-first mindset, and the ability to resolve issues efficiently.

Job Requirements

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a professional and timely manner
  • Resolve customer complaints and issues with empathy and efficiency
  • Provide product or service information to assist customers in making informed decisions
  • Process orders, forms, applications, and requests
  • Follow up on customer interactions and ensure satisfaction
  • Collaborate with other departments to resolve complex issues

Qualifications:

  • High school diploma or equivalent
  • Previous experience in customer service or a related field preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Comfortable using computers and various customer service software
  • Ability to work independently and in a team environment
  • Flexibility to work varying shifts,


Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for career growth and training
  • Supportive team environment