Job Description

We are currently seeking a detail-oriented, friendly, and professional Customer Service Representative to join our administrative support team. If you thrive in a fast-paced office environment and love helping people, we’d love to hear from you!

Key Responsibilities:

• Respond to customer inquiries via phone, email, and in-person in a professional and courteous manner
• Maintain accurate customer records and update databases as needed
• Resolve customer issues efficiently and escalate complex problems to the appropriate department
• Process orders, forms, applications, and requests
• Perform general office duties such as filing, photocopying, and data entry
• Support other administrative staff with routine tasks as needed